Terms of service

Welcome to worldneedkitty (“we,” “our,” “the Site”). By accessing or using this website and our services, you agree to be bound by these Terms of Service. If you do not agree, please stop using the Site.

General
worldneedkitty is an independently operated online store offering cat-related lifestyle products. These Terms apply to all visitors, users, and customers. By using the Site, you confirm that you have read and accepted these Terms.

Eligibility
You must be at least 18 years old or otherwise legally able to enter a binding contract. If you use the Site on behalf of an organization, you represent that you are authorized to do so.

Products and Pricing
Product images, descriptions, and specifications are for reference only; actual items may vary. Prices may change without notice, but confirmed orders will not be affected. We reserve the right to modify, discontinue, or limit the availability of any product.

Orders and Payments
After you place an order, you will receive a confirmation email, which does not guarantee acceptance. We may refuse or cancel orders due to stock issues, payment concerns, suspected fraud, or other reasonable factors. Payments must be made using methods shown at checkout, and all payment information is securely processed.

Shipping and Delivery
We work to ship orders within estimated timeframes, but delays may occur due to logistics issues, customs processing, or other circumstances beyond our control. Customers are responsible for losses or delays caused by incorrect or incomplete shipping information. Shipping fees, taxes, and duties may apply depending on your region.

Returns and Refunds
If an item arrives damaged or defective, please contact us within seven days of receiving it. For hygiene and safety reasons, certain items—such as opened cat beds, cat litter, or grooming products—may not be eligible for return unless defective. Please refer to our Return & Refund Policy for full details.

User Accounts
You are responsible for maintaining the confidentiality of your account and password. Any actions taken through your account are your responsibility. We may suspend or terminate accounts that show suspicious or unauthorized activity.

Acceptable Use
You agree not to use the Site for illegal activities, infringe on intellectual property rights, upload harmful or disruptive code, or misuse comment or review features.

Privacy
We are committed to protecting your personal information. Details on how we collect and use data can be found in our Privacy Policy.

Intellectual Property
All content on the Site—including logos, text, graphics, images, and layout—is owned by worldneedkitty or its licensors. You may not reproduce, distribute, or commercially use any content without our written permission.

Disclaimer
The Site and all products are provided “as is” without warranties of any kind. We do not guarantee that product performance or suitability will be the same for every pet. To the fullest extent allowed by law, we are not responsible for direct or indirect damages arising from your use of the Site or our products.

Limitation of Liability
Our total liability for any claim related to your use of the Site or products is limited to the amount you paid for the applicable order.

Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content, policies, or actions of any third-party site.

Changes to These Terms
We may revise these Terms at any time by posting the updated version on the Site. Your continued use of the Site after updates indicates your acceptance of the revised Terms.

Contact Information
If you have questions about these Terms, you can contact us at:worldneedkitty@gmail.com